Fidium discounts
Save money with Fidium—starting today
Fidium offers a $2.50 discount for enrolling in AutoPay and a $2.50 discount for enrolling in paperless billing. These discounts are applied to your bill every month.
Price lock for customers
Every Fidium internet plan comes with a price lock, which means that the total price you are charged for internet service will not change for the price lock term advertised. We believe in full transparency so we show you what your bill will look like after your promotional rate expires. You can find this information in the confirmation email you'll receive at the start of your service and also on our website when you are ordering service. If we were to unexpectedly change our standard internet rates during that time, your promotional discount would also change to ensure that the total price you're paying for internet stays the same. When your promotion expires, you will begin to pay the standard rate for the service purchased.
Just because you participate in a rate lock doesn't mean you can't make changes to your account whenever you want. You still have the flexibility to adjust your plan or cancel service without penalty.
New promotions for existing customers
Fidium will offer existing customers opportunities to upgrade service and access new features when they are available. If Fidium has a new offer that could benefit you, we will reach out!
If you want to ask our customer service department about new or existing offers, call us at 1.844.4.FIDIUM (1.844.434.3486).
Federally funded discounts
Fidium participates in the Federal Lifeline Program. Eligible subscribers can apply a monthly federal Lifeline Program discount to their Internet service.