Using the Attune@Work™ WiFi app
Learn how to manage your business network with our app
The Fidium Attune@Work™ WiFi app, gives you all the tools you need to manage your business network.
How to download the app
You’ll be downloading and activating the Fidium Attune@Work WiFi app during the installation of your service–but before you download the app, you’ll need to create and authenticate your Fidium Insider Portal account. You should do that before we arrive to install your equipment.
When the Fidium Network Expert arrives to set up your service, they will ask you to download the Fidium Attune@Work app on your smartphone. Select the Apple App Store or the Google Play Store and search for “Fidium Attune@Work WiFi,” to download the app. Your Expert will then guide you through the app set up.
Do not download and set up the app until we can walk you through the process at installation.
Download Attune@Work WiFi User Guide
What tools can I access on the Home screen?
On the Home screen, you will be able to access the following areas to manage the app features:
Settings: Location and network settings including SSIDs, Pods, Shield, Support, More, Account and Advanced Settings menus.
Location: Provides location information.
Shield overview: Contains a graph of Shield security events, which can be sorted by type.
Guests: Display a list of guests that have connected to the network today.
Employees: Displays employees currently at work (connected), including timestamp of when they arrived.
Network health overview: Shows current status of network and recent speed test results.
Menu bar: Switches between Home, Zones, Security and Network tabs.
What to do if you forget your app password
You will sign into the app using your Fidium Insider Portal username and password, but if you’ve forgotten your password, simply select, “Forgot your password?” for you to receive a password reset link via email.