Other things that could affect your bill
If you made changes to your internet or phone plan within the past month, you’ll see a credit on your bill for the previous service, covering the period between the date of the change and the start of the next billing cycle. You’ll also see a new charge for the updated service, covering the same period, plus one full month of charges for that updated service billed in advance.
Your new customer discount will no longer apply to your bill after your initial promotion period has ended. You can view your bill statement to see your promotion end date.
If you have asked to cancel Fidium service, you’ll be issued a credit from the date service is disconnected to the start of the next billing cycle. This could result in both a credit and a refund if you paid more than is due on the last bill.