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How can we help?

Report a service issue or outage

Our goal is to get you back online quickly!

 

The Fidium Attune™ WiFi and Fidium Attune@Work™ WiFi apps monitor the health and status of your connection and alert you if there is a problem. If you get frequent offline notifications, you may need to contact our support team. Additionally, if there is an issue with your electricity, like a power outage, you will be alerted. When an electrical issue is resolved, your WiFi connection will reconnect automatically.

Helpful articles on connection issues:

 

If you have already followed our troubleshooting steps with no luck, call us at 1.844.4.FIDIUM (1.844.434.3486) and we’ll quickly connect you with our friendly technical support team.



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