How can we help you?

Using the Fidium Insider Portal
Your go-to place for managing your account.
Your PIN, username and password
Find out why your PIN, username and password are important aspects of your Fidium account.
Managing contact and billing preferences
Choose how you receive account information from us.
Modifying your service
It’s easy to upgrade, change or move your Fidium service.
Vacation suspend or restore
Pause your Fidium service to save money and reconnect without hassle.
Restoring service after disconnection for nonpayment
See how easy it is to restore your service after it’s been disconnected.
Canceling service and equipment returns
You can cancel service at any time with no penalty. But be sure to return leased equipment to avoid charges.
Full disclosure
Review the Fidium terms of service, cookie policy, and other important service agreements.

 


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Terms, conditions, charges and restrictions apply. Speed and uninterrupted service not guaranteed.

Not all services available in all areas. Services and pricing subject to change. Taxes and governmental surcharges vary and are not included.