How can we help you?

Getting ready for your installation
The lowdown on your appointment and tips on how to help us make it go even more smoothly.
Your first day as a Fidium customer
Everything you need to know for your first day as a Fidium customer.
Your first bill
We’ll take you through the key information on your first bill so you know exactly what you’re being charged for.
Your Fidium Insider Portal
Learn about your Insider Portal’s setup, features and functions.
Using our WiFi equipment
We want you to feel comfortable using both our service and our equipment.
Optimizing your WiFi connection
How to make sure you get the most from your Fidium WiFi service.
Using your Fidium Attune™ WiFi app
The Attune™ app is your one-stop shop for managing your home WiFi network.


© 2022 Fidium
Terms, conditions, charges and restrictions apply. Speed and uninterrupted service not guaranteed. Not all services available in all areas. Services and pricing subject to change. Taxes and governmental surcharges vary and are not included.